French-Speaking Customer Service Advisor – Porto | Bonus Opportunities

Cross Border Talents; Porto; On-site; EUR 10,000 - 15,000; Full time

Benefits offered by this job

Welcome bonus after initial period

Monthly performance bonus during first

Daily attendance bonus

Job summary

Cross Border Talents is seeking a French-speaking Customer Service Advisor to join our Porto team on-site. You will handle enquiries, understand needs, and deliver friendly, professional service in a multinational environment.

Fluency in French is essential, with strong communication and teamwork skills. The role requires availability Monday through Saturday, with Porto-based living proximity within 30 km. No relocation support is provided.

Qualifications

• Fluent in French.
• Excellent communication skills.
• Customer-oriented and proactive attitude.
• Ability to work effectively within a team.

Responsibilities

• Assist customers and respond to enquiries.
• Understand customer needs and provide solutions.
• Deliver friendly, personalized, and professional customer experiences.
• Contribute to customer satisfaction and team performance.
• Represent the company positively through effective communication.

Skills

Fluent French

Strong communication

Teamwork

Customer-oriented

Job description

French-Speaking Customer Service Advisor – Porto, Portugal

Location: Porto, Portugal

Are you fluent in French and enjoy helping people? Join an international customer service team in Porto and take the next step in your career!

KEY INFORMATION

Work Model: On-site
Location: Porto, Portugal
Language: French
Schedule: Monday to Saturday, between 7:00 AM and 7:00 PM
Relocation: No relocation support available
Location Requirement: Candidates must already live within approximately 30 km of Porto.

ABOUT THE ROLE

We are looking for enthusiastic and customer-oriented French speakers to join a customer support team.

As a Customer Service Advisor, you will:

• Assist customers and respond to their enquiries.
• Understand customer needs and provide appropriate solutions.
• Deliver friendly, personalized, and professional customer experiences.
• Contribute to customer satisfaction and team performance.
• Represent the company positively through effective communication.

Previous customer service experience is welcome but not essential. Candidates from different professional backgrounds are encouraged to apply.

BONUS OPPORTUNITIES

• Welcome bonus after completing the initial employment period.
• Monthly performance bonus during the first three months.
• Daily attendance bonus.

REQUIREMENTS

• Fluent in French.
• Strong communication and listening skills.
• Customer-oriented and proactive attitude.
• Ability to work effectively within a team.
• Flexibility to work Monday to Saturday.
• Must currently live in or around Porto (within approximately 30 km).

WHY APPLY?

• Opportunity to develop your customer service career.
• Performance-based additional earnings.
• Welcome and attendance bonuses.
• International working environment.
• No previous customer service experience required.