French-Speaking Customer Service Advisor – Porto, Portugal

Cross Border Talents; Porto; On-site; EUR 18,000 - 26,000; Full time

Benefits offered by this job

Welcome bonus

Monthly performance bonus

Daily attendance bonus

Job summary

Cross Border Talents in Porto, Portugal is seeking a French-speaking Customer Service Advisor to join our on-site team. If you enjoy helping people and communicating clearly, this role offers an international environment and the chance to develop your customer service career.

You will assist customers, understand their needs, and provide friendly, professional solutions. The position requires living near Porto and willingness to work Monday through Saturday, with bonus opportunities based on

Qualifications

• Fluent in French.
• Strong communication and listening skills.
• Customer-oriented and proactive attitude.
• Ability to work effectively within a team.
• Flexibility to work Monday to Saturday.
• Must currently live in or around Porto (within approximately 30 km).

Responsibilities

• Assist customers and respond to their enquiries.
• Understand customer needs and provide appropriate solutions.
• Deliver friendly, personalized, and professional customer experiences.
• Contribute to customer satisfaction and team performance.
• Represent the company positively through effective communication.

Skills

French language

Communication skills

Customer orientation

Team collaboration

Flexible schedule

Job description

French-Speaking Customer Service Advisor – Porto, Portugal

Location: Porto, Portugal

Are you fluent in French and enjoy helping people? Join an international customer service team in Porto and take the next step in your career!

KEY INFORMATION

Work Model: On-site
Location: Porto, Portugal
Language: French
Schedule: Monday to Saturday, between 7:00 AM and 7:00 PM
Relocation: No relocation support available
Location Requirement: Candidates must already live within approximately 30 km of Porto.

ABOUT THE ROLE

We are looking for enthusiastic and customer-oriented French speakers to join a customer support team.

As a Customer Service Advisor, you will:

• Assist customers and respond to their enquiries.
• Understand customer needs and provide appropriate solutions.
• Deliver friendly, personalized, and professional customer experiences.
• Contribute to customer satisfaction and team performance.
• Represent the company positively through effective communication.

Previous customer service experience is welcome but not essential. Candidates from different professional backgrounds are encouraged to apply.

BONUS OPPORTUNITIES

• Welcome bonus after completing the initial employment period.
• Monthly performance bonus during the first three months.
• Daily attendance bonus.

REQUIREMENTS

• Fluent in French.
• Strong communication and listening skills.
• Customer-oriented and proactive attitude.
• Ability to work effectively within a team.
• Flexibility to work Monday to Saturday.
• Must currently live in or around Porto (within approximately 30 km).

WHY APPLY?

• Opportunity to develop your customer service career.
• Performance-based additional earnings.
• Welcome and attendance bonuses.
• International working environment.
• No previous customer service experience required.