French-Speaking Sports Betting Support Specialist
Multilingual Jobs Worldwide
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Benefits offered by this job
Job summary
Multilingual Jobs Worldwide in Lisbon is seeking French-speaking Customer Service Representatives to join an international team and support one of France's leading betting operators. You will handle inquiries via phone, live chat, and email, manage accounts, and help customers navigate the platform.
The role offers a 22-day annual leave, Christmas and holiday bonuses, health insurance after six months, and a multicultural work environment ideal for building a career in online betting.
Qualifications
- Native-level French (written and spoken).
- Good written and spoken English.
- Strong communication and a customer-oriented mindset.
- Previous customer service experience is a plus.
- Excellent organizational, analytical, and problem-solving abilities.
Responsibilities
- Provide professional customer support via phone, live chat, and email.
- Assist customers with account management, winnings, and platform inquiries.
- Help users with login issues and account access.
- Explain betting-related information clearly to ensure understanding of accounts and winnings.
- Identify issues and escalate complex cases to appropriate teams when needed.
- Deliver accurate, personalized responses to customer inquiries.
- Adapt templates to provide relevant and professional support.
- Manage multiple interactions while upholding high service standards.
Skills
Job description
Multilingual Jobs Worldwide in Lisbon is seeking French-speaking Customer Service Representatives to join an international team and support one of France's leading betting operators. You will handle inquiries via phone, live chat, and email, manage accounts, and help customers navigate the platform.
The role offers a 22-day annual leave, Christmas and holiday bonuses, health insurance after six months, and a multicultural work environment ideal for building a career in online betting.
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