French-Speaking Remote Customer Support Specialist

Cbtalents; Odivelas; Presencial; EUR 13 000 - 20 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Remote work within Portugal

International work environment

Resumo da oferta

Cbtalents is seeking a French-speaking Customer Support Specialist to join a technology-focused customer service project based in Portugal. This remote role is Portugal-based, with relocation support for eligible candidates and a preference for those already in the country or willing to relocate.

You will assist French-speaking customers, answer questions, troubleshoot simple technical issues, and record cases to ensure a positive, smooth experience across channels.

Qualificações

• Fluent in French and comfortable with English.
• Remote work within Portugal; relocation support available for eligible candidates.

Responsabilidades

• Support customers in French and English.
• Answer questions and assist with technical issues.
• Guide customers with clear, simple solutions.
• Record and update customer cases accurately.
• Follow up when additional support is needed.
• Help create a friendly and positive customer experience.

Conhecimentos

Fluent in French

English communication

Customer-focused

Problem solving

Organized

Detail-oriented

Computer literacy

Sales experience

Descrição da oferta de emprego

Cbtalents is seeking a French-speaking Customer Support Specialist to join a technology-focused customer service project based in Portugal. This remote role is Portugal-based, with relocation support for eligible candidates and a preference for those already in the country or willing to relocate.

You will assist French-speaking customers, answer questions, troubleshoot simple technical issues, and record cases to ensure a positive, smooth experience across channels.