Remote French-Speaking Customer Support Specialist

Cbtalents; Loures; Presencial; EUR 18 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Remote work within Portugal

Relocation support provided

International and multicultural work环境

Resumo da oferta

Cbtalents is seeking a French-speaking Customer Support Specialist to join a tech-focused project based in Portugal. The role supports French-speaking customers, guides them through simple technical issues, and ensures a smooth experience.

The position is remote within Portugal, with relocation support for eligible candidates and an emphasis on an international, multicultural work environment.

Qualificações

• Fluent in French and English with clear communication.
• Experience or ability to handle basic technical questions.
• Customer-focused with good problem-solving skills.
• Comfortable using computers and learning new systems.

Responsabilidades

• Support customers in French and English.
• Answer questions and assist with technical issues.
• Guide customers through clear and simple solutions.
• Record and update customer cases accurately.
• Follow up when additional support is needed.
• Contribute to a friendly and positive customer experience.

Conhecimentos

French fluency

English communication

Customer service

Problem solving

Tech support basics

Descrição da oferta de emprego

Cbtalents is seeking a French-speaking Customer Support Specialist to join a tech-focused project based in Portugal. The role supports French-speaking customers, guides them through simple technical issues, and ensures a smooth experience.

The position is remote within Portugal, with relocation support for eligible candidates and an emphasis on an international, multicultural work environment.