French-Speaking Customer Support Specialist (Portugal-based)

Cbtalents; Faro; Presencial; EUR 24 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Remote work within Portugal

Relocation support

Resumo da oferta

Cbtalents is seeking a French-speaking Customer Support Specialist to join a technology-related customer service project based in Portugal. You will assist French-speaking customers, answer questions, and guide them through simple technical issues to ensure a smooth experience.

This remote role within Portugal offers relocation support for eligible candidates and an international, multicultural work environment with a competitive salary.

Qualificações

• Fluent in French and comfortable communicating in English.
• Friendly, patient, and customer-focused.
• Comfortable using computers and learning new systems.
• Good communication and problem-solving skills.
• Organized and attentive to detail.
• Previous customer service experience is welcome, but not mandatory.
• Sales experience is a plus, but not required.

Responsabilidades

• Support customers in French and English
• Answer questions and assist with technical issues
• Guide customers through clear and simple solutions
• Record and update customer cases accurately
• Follow up when additional support is needed
• Help create a friendly and positive customer experience

Conhecimentos

French language

English language

Customer-focused

Communication skills

Problem-solving

Descrição da oferta de emprego

Cbtalents is seeking a French-speaking Customer Support Specialist to join a technology-related customer service project based in Portugal. You will assist French-speaking customers, answer questions, and guide them through simple technical issues to ensure a smooth experience.

This remote role within Portugal offers relocation support for eligible candidates and an international, multicultural work environment with a competitive salary.