French-Speaking Tech Support Specialist – Remote Portugal

Cbtalents; Matosinhos; Presencial; EUR 26 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Remote work within Portugal

Relocation support provided

International and multicultural work环境

Resumo da oferta

Cbtalents is seeking a French-speaking Customer Support Specialist to join a technology-related project based in Portugal. You will assist French-speaking customers, answer questions, guide them through simple technical issues, and ensure they have a smooth and positive experience.

This remote role is based in Portugal; relocation support is provided for eligible candidates. You will work in a friendly, multicultural environment, handle inquiries in French and English, and record customer cases

Qualificações

• Fluent in French and English are required.
• Customer-centric mindset with strong communication.
• Ability to troubleshoot basic technical issues.
• Professional demeanor and problem-solving skills.
• Organized and detail-oriented.

Responsabilidades

• Support customers in French and English
• Answer questions and assist with technical issues
• Guide customers through clear and simple solutions
• Record and update customer cases accurately
• Follow up when additional support is needed
• Contribute to a friendly, positive customer experience

Conhecimentos

French fluency

English fluency

Customer focus

Communication skills

Descrição da oferta de emprego

Cbtalents is seeking a French-speaking Customer Support Specialist to join a technology-related project based in Portugal. You will assist French-speaking customers, answer questions, guide them through simple technical issues, and ensure they have a smooth and positive experience.

This remote role is based in Portugal; relocation support is provided for eligible candidates. You will work in a friendly, multicultural environment, handle inquiries in French and English, and record customer cases