French Support Center Representative Remote in PT

Cbtalents; Braga; Remote; EUR 17,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Full training provided

International work environment

Job summary

A leading customer service provider in Portugal is seeking fluent French speakers to join their remote team. This position offers the opportunity to enhance your customer service skills while working from home in a dynamic and multicultural environment. Previous experience is a plus, but not mandatory. Competitive salary with incentives and full training provided.

Qualifications

• Fluent French (C1/C2) with native accent required.
• Residence in mainland Portugal is mandatory.
• European passport is a requirement.
• Residence in Portugal – mainland only.
• European passport – no sponsorship or visa support.
• Customer service experience is a plus but not mandatory.

Responsibilities

• Handle inbound customer inquiries via phone, email, and chat.
• Assist customers with product information, troubleshooting, and issue resolution.
• Provide excellent customer service and ensure a positive experience.
• Follow up on customer requests and escalate issues when needed.

Skills

Fluent French (C1/C2)

Good English communication skills (B2)

Strong problem-solving skills

Excellent communication skills

Job description

Overview

French Support Center Representative Remote in PT

About the job

Exciting Opportunity for French Speakers – Remote Customer Service in Portugal

Are you a fluent French speaker looking for an international opportunity? We are hiring French Customer Service Representatives to join a diverse team supporting a global client. This role offers the chance to work in a dynamic, multicultural environment while enhancing your customer service skills.

Important: This position is remote within mainland Portugal, excluding the islands. You can work comfortably from home, but only if you reside in Portugal – working from abroad is not allowed.

Key Responsibilities

• Handle inbound customer inquiries via phone, email, and chat.
• Assist customers with product information, troubleshooting, and issue resolution.
• Provide excellent customer service and ensure a positive experience.
• Follow up on customer requests and escalate issues when needed.

Requirements

• Fluent French (C1/C2) with native accent from France, Belgium or Switzerland
• Good English communication skills (B2)
• Strong problem-solving and communication skills
• Residence in Portugal – only mainland, excluding the islands
• European passport (no sponsorship or visa support available)
• Previous customer service experience is a plus but not mandatory

What’s Offered

• Competitive salary with performance-based incentives
• Full training provided to prepare you for the role
• International work environment with career growth opportunities

Work location

Work comfortably from home – but only within Portugal!

How to apply

If you're interested, send us your application!