French-Speaking Medical Device Support Specialist

Concentrix Portugal; Porto; Presencial; EUR 19 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Central Porto location

Bring-a-friend bonus

Full paid training

Resumo da oferta

Concentrix Portugal in Porto (On-Site) offers a Customer & Technical Support Specialist role focused on medical devices. You will deliver customer care and technical assistance across European markets, ensuring accurate order management and empathetic support.

The position includes full paid training, training on cutting-edge technologies, and clear career growth opportunities, with a central Porto location and referral bonuses. Fluency in French and English is required.

Qualificações

• Fluent in French and English (C1) both written and spoken.
• Ability to support multiple markets simultaneously.
• Strong customer-service orientation and communication skills.
• Good problem-solving, prioritization, and organizational skills.

Responsabilidades

• Provide technical and customer support for medical devices and accessories.
• Manage order intake and renewals per company guidelines.
• Assist customers with product usage and ordering via calls, email, chat, and SMS.
• Document all customer contacts in English.

Conhecimentos

French (C1)

Customer service orientation

Multichannel support

Empathy

Active listening

Descrição da oferta de emprego

Concentrix Portugal in Porto (On-Site) offers a Customer & Technical Support Specialist role focused on medical devices. You will deliver customer care and technical assistance across European markets, ensuring accurate order management and empathetic support.

The position includes full paid training, training on cutting-edge technologies, and clear career growth opportunities, with a central Porto location and referral bonuses. Fluency in French and English is required.