French-Speaking MedTech Support Specialist – On-Site Porto

Besthire; Porto; Presencial; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Onboarding programme

Regular coaching sessions

Career development

Resumo da oferta

Besthire is hiring a French-speaking Customer Support Specialist in Porto, Portugal. You will address inquiries via phone, chat, and email, ensuring accurate logging of all details in our internal system and escalating complex issues to specialists when needed.

We offer a comprehensive onboarding programme, regular coaching sessions, and clear paths for career development within a supportive, multilingual team.

Qualificações

• Fluent in French with clear communication.
• Willingness to learn and adapt in a healthcare tech environment.
• Customer-centric mindset with good listening skills.

Responsabilidades

• Handle inbound inquiries across phone, chat, and email.
• Log all interactions accurately in the internal system.
• Pass complex issues to a specialist when required.
• Participate in onboarding and ongoing coaching.
• Collaborate with a multilingual team to improve customer experience.

Conhecimentos

French language

Customer service

English communication

Descrição da oferta de emprego

Besthire is hiring a French-speaking Customer Support Specialist in Porto, Portugal. You will address inquiries via phone, chat, and email, ensuring accurate logging of all details in our internal system and escalating complex issues to specialists when needed.

We offer a comprehensive onboarding programme, regular coaching sessions, and clear paths for career development within a supportive, multilingual team.