French-Speaking Digital Ads Support Specialist

Recruityard; Braga; Presencial; EUR 18 000 - 23 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive monthly salary

Performance-based bonuses

Health insurance and employee discounts

Full training provided and paid

Real career progression opportunities

Resumo da oferta

A leading customer support firm in Braga is seeking French-speaking Customer Support Agents. You will support high-level clients through various channels and provide technical assistance for digital ad products. The ideal candidate is fluent in French, has excellent communication skills, and is proficient in English. This role offers a competitive salary, bonuses, and comprehensive training. You will be part of a dynamic team helping major brands grow their online presence.

Qualificações

• Fluency in French (mandatory) and proficient English.
• Strong communication, problem-solving, and interpersonal skills.
• Basic technical proficiency and computer skills.
• Ability to manage multiple tasks in a fast-paced environment.
• A team player with a proactive and customer-oriented mindset.

Responsabilidades

• Provide support to high-level clients via chat, email, and phone.
• Assist customers with the self-serve advertising platform and related tools.
• Deliver pre- and post-sales support for digital advertising products.
• Troubleshoot and resolve technical issues, such as bugs or delivery errors.
• Communicate updates and resolutions to clients in a timely and professional manner.

Conhecimentos

Fluency in French

Proficient English

Strong communication skills

Problem-solving skills

Interpersonal skills

Descrição da oferta de emprego

A leading customer support firm in Braga is seeking French-speaking Customer Support Agents. You will support high-level clients through various channels and provide technical assistance for digital ad products. The ideal candidate is fluent in French, has excellent communication skills, and is proficient in English. This role offers a competitive salary, bonuses, and comprehensive training. You will be part of a dynamic team helping major brands grow their online presence.