French Hybrid Customer Support Specialist – Growth & Perks

Cross Border Talents; Guimarães; Presencial; EUR 12 000 - 18 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Attractive Salary

Performance Bonus

Meal Allowance

Transportation Support

Relocation Package

Hybrid Work

Resumo da oferta

A dynamic customer support company is seeking a Customer Support Specialist to join their team in Braga. The role involves responding to customer inquiries and resolving technical issues across various communication platforms. Candidates should be fluent in French and eager to learn, with experience in customer support preferred. This position offers a competitive salary, performance bonuses, and a hybrid work model.

Qualificações

• 0-1 year of experience in customer support.
• EU Citizenship or Portuguese Residency Card.
• C2 level French is required.

Responsabilidades

• Respond quickly and professionally to customer inquiries across multiple platforms.
• Support users with account setup and transaction-related issues.
• Identify technical problems and offer effective resolutions.
• Handle customer interactions with empathy and patience.
• Share insights to refine support practices.

Conhecimentos

Fluent in French

Strong leadership skills

Analytical skills

Communication skills

Eagerness to learn and grow

Descrição da oferta de emprego

A dynamic customer support company is seeking a Customer Support Specialist to join their team in Braga. The role involves responding to customer inquiries and resolving technical issues across various communication platforms. Candidates should be fluent in French and eager to learn, with experience in customer support preferred. This position offers a competitive salary, performance bonuses, and a hybrid work model.