French-Speaking CX Advisor — Hybrid in Braga

Cross Border Talents; Nogueira; Híbrido; EUR 15.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

€2,000 Welcome Bonus

Meal allowance

Hybrid working

Descripción de la vacante

Cross Border Talents in Braga, Portugal is seeking a French-speaking Customer Support Specialist to assist users of the employee benefits app. You will guide users through account creation, access and balance inquiries, and deliver professional support to ensure a positive customer experience.

The position is a 6-month contract with a €2,000 welcome bonus (paid in 12 monthly instalments), plus a meal allowance and hybrid working.

Formación

• Fluent in French.
• Portuguese work permit or right to work in Portugal.

Responsabilidades

• Assist customers with the employee benefits app.
• Help with account creation, access, and balance inquiries.
• Guide users in understanding and using their benefits.
• Deliver professional support and excellent customer experiences.

Conocimientos

French fluency

Communication skills

Problem solving

Portuguese work eligibility

Descripción del empleo

Cross Border Talents in Braga, Portugal is seeking a French-speaking Customer Support Specialist to assist users of the employee benefits app. You will guide users through account creation, access and balance inquiries, and deliver professional support to ensure a positive customer experience.

The position is a 6-month contract with a €2,000 welcome bonus (paid in 12 monthly instalments), plus a meal allowance and hybrid working.