French-Speaking CX Advisor – Hybrid, €2k Bonus, Braga

Cross Border Talents; Braga; Hybrid; EUR 15,000 - 19,000; Full time

Benefits offered by this job

€2,000 Welcome Bonus

Meal allowance

Hybrid working

Weekends off

Job summary

Cross Border Talents in Braga, Portugal is seeking a French-speaking Customer Support Specialist to assist users of the employee benefits app. The role offers a €2,000 welcome bonus and a hybrid work arrangement with weekends off.

You will handle account creation, access, and balance inquiries, guiding users on using their benefits while delivering professional support and outstanding customer experiences. The position is a 6-month contract based in Braga.

Qualifications

• Fluent in French.
• No English required.
• Resident of Portugal with valid work rights.
• Willing to work a rotational shift 07:00–18:00, Monday–Friday.

Responsibilities

• Assist customers with the employee benefits app.
• Help with account creation, access, and balance inquiries.
• Guide users in understanding and using their benefits.
• Deliver professional support and excellent customer experiences.

Skills

French language

Communication

Problem solving

Job description

Cross Border Talents in Braga, Portugal is seeking a French-speaking Customer Support Specialist to assist users of the employee benefits app. The role offers a €2,000 welcome bonus and a hybrid work arrangement with weekends off.

You will handle account creation, access, and balance inquiries, guiding users on using their benefits while delivering professional support and outstanding customer experiences. The position is a 6-month contract based in Braga.