French-Speaking Customer Support Rep — Porto On-Site

CB Talents; Porto; On-site; EUR 13,000 - 18,000; Full time

Benefits offered by this job

Meal allowance

Transit allowance

Health insurance after 4 months

Job summary

Bouygues Telecom in Porto is seeking a French-speaking Customer Support Specialist to join their on-site team. No prior experience is required as training is provided, and you will handle inquiries across multiple channels.

The role offers a clear start date, rotating shifts, and a base gross monthly salary of around €1,383 plus meal and transit allowances, plus a performance bonus in the initial months, with private medical insurance after probation.

Qualifications

• French proficiency at native level or C2.
• Must reside within 30km of Porto.
• No prior experience required.

Responsibilities

• Answer incoming calls and warmly welcome Bouygues Telecom customers.
• Assist customers with subscriptions, billing, and technical troubleshooting across channels.
• Offer personalized solutions while embodying Bouygues Telecom culture daily.

Skills

French language proficiency

Job description

Bouygues Telecom in Porto is seeking a French-speaking Customer Support Specialist to join their on-site team. No prior experience is required as training is provided, and you will handle inquiries across multiple channels.

The role offers a clear start date, rotating shifts, and a base gross monthly salary of around €1,383 plus meal and transit allowances, plus a performance bonus in the initial months, with private medical insurance after probation.