French-Speaking Customer Support Specialist — Porto (Mon-Fri)

Boeva Tech

Porto

On-site

EUR 16,000 - 18,000

Full time

14 days+

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Benefits offered by this job

Productivity bonus

Attendance bonus

Meal allowance

Company benefits

Job summary

Boeva Tech in Porto, Portugal, seeks a French-Speaking Customer Support Specialist to join its international banking and insurance team. You will be the first point of contact for French-speaking customers, delivering clear, professional assistance on a Monday–Friday schedule.

The role offers a stable 9:00–18:00, with a 14-month gross salary of €1,019 per month plus a €100 monthly productivity bonus for six months, a €25 attendance bonus and a €126 meal allowance.

Qualifications

Fluent in French with strong communication skills.
Comfortable using computers and learning new systems.
Customer-focused and solution-oriented.
Reliable, organized and able to work with targets.

Responsibilities

Handle customer inquiries in French via appropriate support channels.
Provide clear, friendly, and professional assistance.
Understand customer needs and identify the best solution.
Communicate information accurately and confidently.
Update customer information and document interactions.
Follow established procedures and quality standards.
Work towards customer satisfaction and productivity targets.
Represent an international brand in a professional customer-facing environment.

Skills

French language

Computer literacy

Clear communicator

Customer-focused

Learning aptitude

Reliability

Job description

The role offers a stable 9:00–18:00, with a 14-month gross salary of €1,019 per month plus a €100 monthly productivity bonus for six months, a €25 attendance bonus and a €126 meal allowance.

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