French-Speaking Customer Support — Financing Options

Cross Border Talents; Braga; Vor Ort; EUR 13.000 - 20.000; Vollzeit

Benefits dieser Stelle

Welcome bonus

Complexity bonus

Food allowance

Zusammenfassung

Cross Border Talents is seeking a French-speaking Customer Service Representative in Braga, Portugal. This on-site role serves as the primary contact for customers of a leading consumer credit platform, addressing inquiries and offering tailored financing solutions.

Responsibilities include handling calls, analyzing needs, building relationships, and identifying opportunities while maintaining rigor and integrity in file management.

Qualifikationen

• Native-level or fluent French.
• Ability to analyze customer needs and propose suitable financing options.
• Commitment to high standards of rigor and integrity when managing files.

Aufgaben

• Answer customer requests by phone about existing credit and new project inquiries.
• Analyze customer needs to personalize each interaction, understand expectations, reassure customers and offer the most suitable financing options.
• Build long-lasting, high-quality customer relationships.
• Make the most of each inbound and outbound call by identifying commercial opportunities.
• Manage assigned files in line with procedures and safety rules, with rigor and integrity.

Kenntnisse

French

Jobbeschreibung

Cross Border Talents is seeking a French-speaking Customer Service Representative in Braga, Portugal. This on-site role serves as the primary contact for customers of a leading consumer credit platform, addressing inquiries and offering tailored financing solutions.

Responsibilities include handling calls, analyzing needs, building relationships, and identifying opportunities while maintaining rigor and integrity in file management.