French-Speaking Credit Advisor

Pkrecruiting; Braga; Presencial; EUR 12 000 - 18 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance from Day 1

Long-term career potential

Resumo da oferta

CloserHire is seeking a French-speaking Customer Service Representative in Braga, Portugal. You will respond to inbound inquiries by phone about credit accounts and financing, analyze needs, and tailor solutions while building long-term relationships.

The role requires French fluency, good English, and a willingness to work rotational shifts. Health insurance is provided from Day 1 with a long-term career path in a modern Braga office.

Qualificações

• Fluent in French (spoken and written).
• Strong English for internal communication.
• Experience in customer service or contact center is a plus.
• Strong communication and problem-solving skills.
• Empathetic, patient and able to handle sensitive financial discussions.

Responsabilidades

• Respond to inbound customer inquiries by phone regarding existing credit accounts and financing requests.
• Analyze customer needs to personalize interactions and propose suitable options.
• Build long-term relationships and contribute to the customer portfolio.
• Identify commercial opportunities during each contact (inbound or outbound).
• Manage cases with accuracy, confidentiality and compliance.

Conhecimentos

French fluency

English (internal comms)

Customer service experience

Communication skills

Problem solving

Descrição da oferta de emprego

CloserHire is seeking a French-speaking Customer Service Representative in Braga, Portugal. You will respond to inbound inquiries by phone about credit accounts and financing, analyze needs, and tailor solutions while building long-term relationships.

The role requires French fluency, good English, and a willingness to work rotational shifts. Health insurance is provided from Day 1 with a long-term career path in a modern Braga office.