Braga: On-site French Customer Support & Financing Advisor

Cross Border Talents; Braga; On-site; EUR 11,000 - 17,000; Full time

Benefits offered by this job

Welcome bonus

Food allowance

Job summary

Cross Border Talents is hiring a French-speaking Customer Service Representative for an on-site role in Braga, Portugal, serving customers of a leading consumer credit platform with tailored financing solutions. Schedule is Monday to Friday, 07:00 AM to 05:30 PM with rotational shifts.

The 6-month contract offers a monthly gross salary paid over 14 months, plus a welcome bonus, a complexity bonus and a daily food allowance. Relocation is not provided.

Qualifications

• Fluent or native level French.
• Ability to analyze customer needs and propose suitable financing options.
• Commitment to high standards of rigor and integrity when managing files.

Responsibilities

• Answer customer requests by phone about existing credit and new project inquiries.
• Analyze customer needs to personalize interactions and offer financing options.
• Build long-lasting customer relationships with high quality service.
• Identify commercial opportunities during inbound and outbound calls.
• Manage assigned files in line with procedures and safety rules.

Skills

French language

Analytical thinking

Job description

Cross Border Talents is hiring a French-speaking Customer Service Representative for an on-site role in Braga, Portugal, serving customers of a leading consumer credit platform with tailored financing solutions. Schedule is Monday to Friday, 07:00 AM to 05:30 PM with rotational shifts.

The 6-month contract offers a monthly gross salary paid over 14 months, plus a welcome bonus, a complexity bonus and a daily food allowance. Relocation is not provided.