French-Speaking Customer Support | Braga, Portugal

100Hires, Inc.; Coimbra; Presencial; EUR 9000 - 14 000; Tempo integral

Resumo da oferta

100Hires, Inc. seeks a French-speaking customer support professional to join our international team in Braga, Portugal. You will assist French-speaking customers by phone, email and chat, provide accurate information, and ensure a friendly, efficient experience.

The ideal candidate is fluent in French with good English, strong communication, and a customer-oriented mindset. This onsite role in Braga includes full training and ongoing support.

Qualificações

• Fluent French (C1/C2) required.
• Good command of English.
• Strong communication and interpersonal skills.
• Customer-oriented and solution-focused attitude.
• Willingness to learn new systems quickly.
• Previous customer service experience is an advantage.
• Motivated entry-level candidates are welcome.

Responsabilidades

• Support French-speaking customers via phone, email and chat.
• Respond to customer questions and provide accurate information.
• Assist customers with account, service and product enquiries.
• Resolve issues professionally and efficiently.
• Record and manage customer interactions in internal systems.
• Deliver a positive, professional customer experience.
• Collaborate with colleagues when additional support is required.

Conhecimentos

French

English

Communication

Customer focus

Systems learning

Descrição da oferta de emprego

Are you a French speaker based in or around Braga and looking for a new customer support opportunity?We are looking for French-speaking professionals to join an international Customer Support team in Braga.The role is suitable for candidates with previous customer-facing experience as well as motivated candidates looking to develop their career in an international environment.Your RoleSupport French-speaking customers via phone, email and/or chatRespond to customer questions and provide accurate informationAssist customers with account, service and product-related enquiriesResolve issues professionally and efficientlyRecord and manage customer interactions using internal systemsDeliver a positive and professional customer experienceCollaborate with colleagues when additional support is requiredYour ProfileFluent French (C1/C2)Good command of EnglishStrong communication and interpersonal skillsCustomer-oriented and solution-focused attitudeComfortable using computers and digital toolsAbility to learn new systems quicklyPrevious customer service experience is an advantageMotivated entry-level candidates are also welcomeAvailability to work onsite in BragaWhat You Can ExpectFull-time employmentInternational and multicultural working environmentInitial training and ongoing supportCareer development opportunitiesIf you speak French and are looking for an international Customer Support opportunity in Braga, we'd be happy to hear from you.