French-Speaking Customer Support (Braga) – Hybrid/Remote

Savior Artigos Texteis Lda; Braga; Hybrid; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Paid training

Supportive team leader

Career development

Multicultural environment

Job summary

Savior Artigos Texteis Lda in Braga is seeking French-speaking customer service representatives to join a multilingual team supporting an international client. You will handle inbound and outbound contacts and resolve questions with care and accuracy.

Fluency in French is essential, and your language skills will be used every day. This role offers paid training, a supportive team leader, clear progression paths, and a friendly multicultural environment.

Qualifications

• Fluent level in French is required.
• Excellent written and spoken command of languages; clear, professional communication.
• Comfort using computers and several systems simultaneously.

Responsibilities

• Answer customer questions by phone, email and chat with a friendly, professional tone.
• Resolve requests accurately using provided tools and knowledge base.
• Record every interaction clearly in the case management system.
• Meet quality, productivity and customer satisfaction goals.
• Escalate complex cases to the correct team following the defined process.

Skills

Fluent French

Strong communication

Tech comfortable

Reliability

Team player

Calm under pressure

Job description

Savior Artigos Texteis Lda in Braga is seeking French-speaking customer service representatives to join a multilingual team supporting an international client. You will handle inbound and outbound contacts and resolve questions with care and accuracy.

Fluency in French is essential, and your language skills will be used every day. This role offers paid training, a supportive team leader, clear progression paths, and a friendly multicultural environment.