French-Speaking Customer Support Specialist

Global People Sphere; Lisboa; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Competitive base salary

Monthly performance bonuses

Private health insurance

Fully paid training

Career growth opportunities

Multicultural workplace

Job summary

A global customer support company is looking for a French-Speaking Customer Support Specialist to join their vibrant team in Lisbon. This role involves providing excellent support to international clients through various communication channels. Ideal candidates should be fluent in French, have good English skills, and possess a customer-first attitude. The company offers competitive salary, private health insurance, fully paid training, and an inclusive workplace that supports personal growth and career development.

Qualifications

• Must be currently based in Lisbon.
• Fluent or C2 level in French is required.
• Good English proficiency at B2 or above is necessary.
• Strong communication, active listening, and problem-solving abilities.
• Customer-first mindset and passion for helping others.

Responsibilities

• Provide friendly support to customers via phone, email, and chat.
• Answer product or service questions with accuracy and empathy.
• Work with teams to enhance customer satisfaction.
• Turn customer interactions into positive experiences.

Skills

Fluent or C2 level in French

Good English skills (B2 or higher)

Strong communication

Active listening

Problem‑solving abilities

Customer-first mindset

Job description

Are you a natural communicator who loves helping people? Do you want to work in a vibrant, multicultural environment where your language skills make a real difference? This is your chance to join a global company in sunny Lisbon as a French-Speaking Customer Support Specialist, providing top-notch assistance to international clients.

What You´ll Do

• Be the friendly voice and problem-solver for customers via phone, email, and chat
• Offer quick, accurate, and empathetic support on product or service questions
• Collaborate with internal teams to improve processes and customer satisfaction
• Turn every interaction into a positive experience

What We´re Looking For

• Fluent or C2 level in French
• Good English skills (B2 or higher)
• Currently based in Lisbon
• Strong communication, active listening, and problem‑solving abilities
• A customer‑first mindset and a passion for helping others

What We Offer

• Competitive base salary + monthly performance bonuses
• Private health insurance for your peace of mind
• Fully paid training and continuous career growth opportunities
• A modern, multicultural, and inclusive workplace where you´ll feel at home

Why You´ll Love It Here

You'll join an energetic, international team where every day brings new challenges, new people, and new chances to grow. Your Frenchlanguage skills will open doors to a global career and we'll make sure you have fun along the way!

Ready to start your next adventure?

Apply today and help us deliver unforgettable customer experiences from the heart of Lisbon!