French-Speaking Customer Service Pro — Relocation Included

TP PORTUGAL; Lisboa; In loco; EUR 24.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Insurance

Relocation assistance

Meal allowance

Free meals

Language courses

Sport activities

Social events

Training and development

Public transport access

Descrizione del lavoro

TP PORTUGAL is seeking a Customer Service Representative to join our team in Lisbon. You will handle inbound inquiries related to bookings and services, clarify doubts, and maintain a positive brand image while addressing changes and complaints with professionalism.

The ideal candidate speaks French at C2 level and English at least at B2, with prior customer service experience and strong computer skills. The role offers relocation support, meals, and training opportunities to grow with the

Competenze

• Fluent written and verbal communication in French (C2).
• Good knowledge of English (minimum B2).
• Experience in customer service (preferred).
• Proficient with computers and able to navigate systems.
• Excellent communication and interpersonal skills and team spirit.
• Ability to handle confidential and/or highly sensitive information.

Mansioni

• Inbound customer service for bookings, purchases of services or goods.
• Manage customer requests and clarify any doubts.
• Deliver a positive attitude towards the brand.
• Manage changes, adjustments, complaints and other customer concerns.

Conoscenze

French (C2)

English (B2)

Customer service experience

Strong communication

Confidential data handling

Descrizione del lavoro

TP PORTUGAL is seeking a Customer Service Representative to join our team in Lisbon. You will handle inbound inquiries related to bookings and services, clarify doubts, and maintain a positive brand image while addressing changes and complaints with professionalism.

The ideal candidate speaks French at C2 level and English at least at B2, with prior customer service experience and strong computer skills. The role offers relocation support, meals, and training opportunities to grow with the