Dutch-Speaking Customer Service Pro — Lisbon On-Site

Minacs; Lisboa; Presencial; EUR 23 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary and performance bonus

Referral bonus opportunities

Full paid training

Resumo da oferta

Minacs is seeking a Customer Service Representative in Lisbon, Portugal. In this role, you will engage with customers and provide guidance related to Masterpiece Policy products through calls and emails, while also ensuring high targets for quality and efficiency.

The ideal candidate will possess a high level of Dutch and a good level of English, excellent communication skills, and a proactive approach. Minacs offers competitive salaries, performance bonuses, and full training.

Qualificações

• High level of Dutch and good level of English required.
• Excellent writing and communication skills coupled with empathy.
• Proactive, results-driven, and great team player.

Responsabilidades

• Engage with customers to provide guidance.
• Review requests and process accordingly.
• Analyze information and solve problems.
• Work on continuous improvement for customer satisfaction.

Conhecimentos

Dutch (written and oral)

English (good level)

Writing and communication skills

Empathy

Team spirit

Descrição da oferta de emprego

Minacs is seeking a Customer Service Representative in Lisbon, Portugal. In this role, you will engage with customers and provide guidance related to Masterpiece Policy products through calls and emails, while also ensuring high targets for quality and efficiency.

The ideal candidate will possess a high level of Dutch and a good level of English, excellent communication skills, and a proactive approach. Minacs offers competitive salaries, performance bonuses, and full training.