Lisbon On‑Site Customer Support Pro | Growth & Training

Minacs; Lisboa; Presencial; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Performance bonuses

Full paid training

Central location in Lisbon

Referral bonus opportunities

Resumo da oferta

Minacs in Lisbon is seeking a Customer Service Representative to engage with customers and ensure performance goals are met. Responsibilities include responding to inquiries and documenting relevant information while collaborating with technical teams.

This role offers competitive salary packages, including performance bonuses and comprehensive training support. Ideal candidates will be fluent in Finnish and English, possess excellent communication skills, and be proactive team players.

Qualificações

• High level of Finnish (written and oral).
• Fluency in English (B2).
• Excellent writing and verbal communication skills.

Responsabilidades

• Respond to inbound customer requests and document case information.
• Assure excellent customer satisfaction via multiple channels.
• Collaborate with technicians to resolve help tickets.

Conhecimentos

Fluent Finnish

Fluent English (B2)

Excellent communication skills

Proactive and self-motivated

Descrição da oferta de emprego

Minacs in Lisbon is seeking a Customer Service Representative to engage with customers and ensure performance goals are met. Responsibilities include responding to inquiries and documenting relevant information while collaborating with technical teams.

This role offers competitive salary packages, including performance bonuses and comprehensive training support. Ideal candidates will be fluent in Finnish and English, possess excellent communication skills, and be proactive team players.