French-speaking Customer Service – Combined Services App

CB Talents; Braga; Hybrid; EUR 12,000 - 14,000; Part time

Benefits offered by this job

Welcome bonus €2,000

Food allowance €7.63 per day

Equipment provided/shipped

Job summary

CB Talents is seeking a French-speaking Customer Service agent for a Combined Services App in Braga, Portugal. This hybrid role offers a 6-month contract, a 14-month salary structure (€930 gross per month), and weekend-free schedules. You will assist users via inbound calls, helping with account creation, balances, and available features.

Applicants must have native or fluent French and strong customer-service skills, and must hold valid work authorization for Portugal.

Qualifications

• Fluent/native-level French
• Strong customer-service skills

Responsibilities

• Assist users via inbound calls about the app, accounts, balances and available features
• Guide customers through account creation and usage of app features

Skills

French language

Customer service

Job description

French-speaking Customer Service - Combined Services App

Location: Braga, Portugal
Work model: Hybrid
Language: French
Salary: €930 gross/month x 14 months
Contract: 6 months

Schedule: Monday-Friday, rotational shifts between 07:00-18:00, weekends off.

The role: Support users of an employee-benefits app covering services such as meal, mobility and gift vouchers. You'll mainly assist customers via inbound calls with questions about the app, account creation, balances and available features.

Requirements: Fluent/native-level French and strong customer-service skills.

Benefits:

• €2,000 welcome bonus, paid over 12 monthly instalments
• €7.63 food allowance per working day
• Equipment provided/shipped depending on distance from the office

Important Info: Candidates must have the necessary valid work permit/right to work in Portugal.