French-speaking Customer Service – Combined Services App

CB Talents SP; Braga; Hybrid; EUR 12,000 - 14,000; Full time

Benefits offered by this job

Welcome bonus

Food allowance

Equipment provided

Job summary

CB Talents SP seeks a French-speaking Customer Service agent for a 6-month hybrid role in Braga, Portugal. You will support users of an employee-benefits app, handling inbound calls about the app, accounts, balances, and features.

Fluent French and strong customer-service skills are required. The position offers a welcome bonus and daily food allowance, with equipment shipped as needed for distance from the office.

Qualifications

• Fluent/native-level French required.
• Strong customer-service skills.

Responsibilities

• Assist customers via inbound calls about the app, account creation, balances and available features.

Skills

French language

Customer service

Job description

French-speaking Customer Service – Combined Services App

Location: Braga, Portugal
Work model: Hybrid
Language: French
Salary: €930 gross/month × 14 months
Contract: 6 months

Schedule: Monday–Friday, rotational shifts between 07:00–18:00, weekends off.

The role: Support users of an employee-benefits app covering services such as meal, mobility and gift vouchers. You'll mainly assist customers via inbound calls with questions about the app, account creation, balances and available features.

Requirements: Fluent/native-level French and strong customer-service skills.

Benefits:

• €2,000 welcome bonus, paid over 12 monthly instalments
• €7.63 food allowance per working day
• Equipment provided/shipped depending on distance from the office

Important Info: Candidates must have the necessary valid work permit/right to work in Portugal.