French-Speaking Customer Service Representative – Braga, Portugal

CloserHire; Braga; Hybrid; EUR 9,400 - 11,000; Full time

Benefits offered by this job

Private Health Cover

Job summary

CloserHire in Braga, Portugal, is seeking a French-speaking Customer Service Representative to support app-based services in an employee benefits setting. The position offers hybrid work after training and probation, with shifts from 07:00 to 18:00, Monday to Friday, on-site in Braga.

You will engage in customer support, account assistance and app guidance, using French (native or fluent) and English (B2) to collaborate with internal teams. Relocation support is included.

Qualifications

• Native or fluent French with strong written and verbal skills.
• Fluent English (B2) to work with internal teams and systems.
• Strong customer service and communication abilities.
• Good computer and app literacy.

Responsibilities

• Provide customer support and app guidance within an employee benefits environment.
• Handle inquiries and assist customers in a French-speaking context.

Skills

French

Customer service

Communication

Computer literacy

Inbound calls

English (B2)

Job description

French-speaking role in Braga, Portugal. €930 per month (gross). Relocation support included.

At a glance

• Location: Braga, Portugal
• Work model: Hybrid (after training/probation)
• Languages: French
• Salary: €930 per month (gross)
• Start: 22 Oct
• Relocation: supported — details below

Perks worth knowing about

• Private Health Cover

About the role

Customer Service Representative role with a confidential app-based services company focused on customer support, account assistance and app guidance within an employee benefits environment. Model: On-site Location: Braga, Portugal Working Schedule: Monday to Friday: 07:00 - 18:00PM (Rotational shifts) Days off: Saturday and Sunday In short: App support + employee benefits + French-speaking customer service

What you'll do

• Customer Service Representative role with a confidential app-based services company focused on customer support, account assistance and app guidance within an employee benefits environment. Model: On-site Location: Braga, Portugal Working Schedule: Monday to Friday: 07:00 - 18:00PM (Rotational shifts) Days off: Saturday and Sunday In short: App support + employee benefits + French-speaking customer service

What we're looking for

• Native or fluent in French (C2) with strong written and verbal skills. Fluent in English (minimum B2) to work with internal teams and systems
• Strong customer service and communication skills
• Good computer and app literacy
• Comfortable handling inbound calls Please note that candidates must already be residing in Portugal, as relocation is not offered for these remote positions. Candidates who live within 50 km of the office are required to collect their equipment in person.Equipment is only shipped to candidates who live more than 50 km away. Kindly ensure that candidates are informed of this requirement in advance, as it may be a deciding factor for them

Salary

€930 per month (gross)

Benefits

• Up to 85€ per month productivity bonus
• Food allowance (7,63€ per working day)
• Health insurance since day 1 upon monthly payment (but the candidates need to already have NIF and NISS, if not, they first need to take care of it, as this data is mandatory to enroll them in health insurance). Free after 6 months of contract

Relocation support

• Please note that candidates must already be residing in Portugal, as relocation is not offered for this remote position

Why Portugal?

Portugal is the most popular relocation destination we place into, and it earns that. Over 300 days of sun a year, some of the lowest living costs in Western Europe, and large international communities in Lisbon and Porto that make arriving alone far less daunting.

We are an equal-opportunity recruiter and consider every applicant on ability alone.