French-Speaking Customer Service Advisor - Travel

Besthire; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Language bonus (€150)

Resumo da oferta

Besthire in Lisbon, Portugal is seeking a Customer Support Specialist for a Travel account to assist travellers with bookings and trip support on-site.

You'll handle inquiries by phone, email, and chat, maintain records, escalate when needed, and receive full training with coaching and clear career progression.

Qualificações

• French speaker with confident communication
• Comfortable working in English day-to-day
• Prior customer service experience is a plus; training is provided

Responsabilidades

• Answer customer questions by phone, email, and chat
• Keep accurate records of each interaction
• Escalate more complex cases to the right team when needed
• Receive thorough initial training and ongoing coaching; clear career progression

Conhecimentos

French language

English communication

Customer service

Descrição da oferta de emprego

We're recruiting French speakers for a Customer Support Specialist role on a Travel account based in Lisbon, Portugal.

You’ll help travellers with bookings and general trip support.

Work model: On-Site.

Start date: 13/Aug/26.

• 150 Euro language bonus.

In this role, you’ll answer customer questions by phone, email, and chat, keep accurate records of each interaction, and escalating more complex cases to the right team when needed.

We’re looking for candidates who communicate confidently in French and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

You can expect thorough initial training, continuous coaching from your team lead, and a clear path for career progression over time.

If this sounds like a good fit, we’d love to hear from you.

Full training and career development support provided.

This is a great opportunity to build a career in customer experience with a supportive, multilingual team and clear paths for growth.