French Customer Support Specialist - Multilingual Services, Lisbon

Besthire; Lisboa; Presencial; EUR 12 000 - 19 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

On-site work

Career progression

Resumo da oferta

Besthire is assisting a multinational client in Lisbon, Portugal to hire a French-speaking Customer Service Advisor.

In this on-site role, you’ll handle customer queries by phone, email and chat in a multilingual contact centre, keep accurate records and escalate complex cases when needed.

Relocation support is available for candidates moving from abroad, and full training with coaching will help you grow toward a rewarding career path.

Qualificações

• Native or fluent French required.
• Comfortable in a multilingual contact centre environment.
• Full training provided; no prior CS experience required.

Responsabilidades

• Answer customer questions by phone, email, and chat.
• Keep accurate records of each interaction.
• Escalate complex cases to the appropriate team when needed.

Conhecimentos

French language

English language

Customer service

Communication skills

Descrição da oferta de emprego

A Multilingual Services client in Lisbon, Portugal is looking for a French-speaking Customer Service Advisor to join their growing team.

You'll handle customer queries in a multilingual contact centre environment.

Work model: On-Site.

Start date: 07/Sep/26.

Relocation support is available for candidates moving from abroad.

On site.

In this role, you'll answer customer questions by phone, email, and chat, keep accurate records of each interaction, and escalate more complex cases to the right team when needed.

We're looking for candidates who communicate confidently in French and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

You can expect thorough initial training, continuous coaching from your team lead, and a clear path for career progression over time.

If this sounds like a good fit, we'd love to hear from you.

Full training and career development support provided.