French Customer Support Advisor in Porto

Cross Border Talents; Porto; On-site; EUR 14,000 - 21,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Meal allowance

Transportation allowance

Health and life insurance

Onsite work environment

Job summary

Cross Border Talents in Porto is seeking a French Customer Support Advisor to serve as the main point of contact for customers, handling calls with a friendly and professional attitude and providing tailored solutions.

You must have C2 level French and EU citizenship or Portuguese residency. The role offers bonuses, meal and transportation allowances, and health and life insurance, with an onsite work environment.

Qualifications

• C2 proficiency in French.
• EU citizenship or Portuguese residency card.

Responsibilities

• Handle customer calls with professionalism and courtesy.
• Greet customers warmly and provide personalized assistance.
• Offer tailored solutions to ensure customer satisfaction.
• Represent and promote our company culture, creating a positive and supportive workplace atmosphere.

Skills

French language (C2)

Customer service

Job description

French Customer Support Advisor in Porto

About the job French Customer Support Advisor in Porto

Are you fluent in French and looking for a new opportunity? We’re searching for a talented individual to join our team as a Customer Service Maestro!

About Us:

We are dedicated to achieving outstanding customer satisfaction and aim to provide a welcoming experience for every client. Our team fosters a positive workplace culture based on collaboration and mutual support.

Role Overview:

As the main point of contact for customers, you will handle incoming calls with professionalism and a friendly demeanor. You'll offer personalized advice to meet their needs and ensure they leave happy. Additionally, you will embody our company culture and help maintain a positive, team-oriented work environment.

Key Responsibilities:

• Handle customer calls with professionalism and courtesy
• Greet customers warmly and provide personalized assistance based on their individual needs
• Offer tailored solutions to ensure customer satisfaction
• Represent and promote our company culture, creating a positive and supportive workplace atmosphere

Requirements:

• C2 proficiency in French
• EU citizenship or Portuguese residency card

Why Join Us?

• Competitive Salary:Fair compensation that reflects your skills and contributions.
• Performance Bonus:Opportunities to earn bonuses based on your achievements.
• Meal Allowance:Daily support for meals during work hours.
• Transportation Allowance:Assistance with commuting costs.
• Health and Life Insurance:Comprehensive coverage for your well‑being.
• Onsite Work Environment:Collaborate and communicate effectively with the team in person.