Bilingual Customer Advisor – French & English, Lisbon

Cross Border Talents; Lisboa; On-site; EUR 24,000 - 36,000; Full time

Job summary

A dynamic international company is seeking a Bilingual Customer Advisor fluent in French and English to join their Lisbon team. This role involves communicating with customers, resolving inquiries, and providing excellent service across various channels. Applicants should have a high school diploma and a proactive attitude, coupled with residency in Portugal. Join a vibrant, multicultural environment that supports personal growth and career advancement.

Qualifications

• Fluency in French (C1/C2) and English (B2+) required.
• Strong communication skills and a positive, proactive attitude needed.
• High school diploma (or equivalent) required.
• Residency in Portugal with a valid residence card necessary.

Responsibilities

• Communicate with customers via phone, email, and chat in French and English.
• Understand and resolve customer issues efficiently and empathetically.
• Provide accurate product or service information.

Skills

Fluency in French (C1/C2)

Strong communication skills

Positive attitude

Education

High school diploma or equivalent

Job description

A dynamic international company is seeking a Bilingual Customer Advisor fluent in French and English to join their Lisbon team. This role involves communicating with customers, resolving inquiries, and providing excellent service across various channels. Applicants should have a high school diploma and a proactive attitude, coupled with residency in Portugal. Join a vibrant, multicultural environment that supports personal growth and career advancement.