French Customer Advisor — Multicultural Tech Support Lisbon

Atlean World; Lisboa; On-site; EUR 30,000 - 40,000; Full time

Job summary

A leading HR SaaS consultancy is seeking a French Customer Advisor in Lisbon, Portugal. This position involves assisting customers via email, chat, and phone calls, becoming a product expert, and resolving issues with a positive attitude. Ideal candidates should be fluent in French, possess good English communication skills, and have a tech-savvy background. Join us and enjoy a multicultural work environment with fast-track career development opportunities.

Qualifications

• Fluent in French with good English communication skills.
• Tech savvy and curious about the latest technology.
• Experience in customer service is a bonus.

Responsibilities

• Assist customers using troubleshooting skills.
• Become a product expert.
• Help customers via email, chat and phone calls.
• Use positive energy to resolve issues.
• Specialise in a specific brand.

Skills

Fluent in French

Good English communication skills

Strong communication skills

Tech savvy

Job description

A leading HR SaaS consultancy is seeking a French Customer Advisor in Lisbon, Portugal. This position involves assisting customers via email, chat, and phone calls, becoming a product expert, and resolving issues with a positive attitude. Ideal candidates should be fluent in French, possess good English communication skills, and have a tech-savvy background. Join us and enjoy a multicultural work environment with fast-track career development opportunities.