French-Speaking Credit Services Expert

Product Pulse; Braga; Presencial; EUR 17 000 - 23 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance from Day 1

Supportive working environment

Training opportunities

Resumo da oferta

A leading customer experience solutions firm is seeking a French-speaking Customer Service Representative in Braga. The role involves responding to customer inquiries, analyzing needs, and building relationships while managing sensitive financial discussions. Ideal candidates will have strong communication skills, empathy, and a commitment to service quality. The position offers full-time employment with health insurance and career growth opportunities within a supportive international environment.

Qualificações

• Fluency in French (C1) both spoken and written.
• Experience in customer service or contact center environments is an advantage.
• Availability to work rotational shifts (Monday to Saturday).

Responsabilidades

• Respond to inbound customer inquiries by phone regarding existing credit accounts.
• Analyse customer needs to personalize interactions and propose suitable options.
• Build long-term customer relationships and maximize commercial opportunities.

Conhecimentos

Fluency in French (C1)

Good English skills

Strong communication skills

Problem-solving skills

Empathy

Patience

Descrição da oferta de emprego

A leading customer experience solutions firm is seeking a French-speaking Customer Service Representative in Braga. The role involves responding to customer inquiries, analyzing needs, and building relationships while managing sensitive financial discussions. Ideal candidates will have strong communication skills, empathy, and a commitment to service quality. The position offers full-time employment with health insurance and career growth opportunities within a supportive international environment.