French-Speaking Client Service Representative for Payment Systems (Lisbon)

Cbtalents; Azambuja; On-site; EUR 9,140 - 10,947; Full time

Benefits offered by this job

Meal allowance

Comprehensive health insurance

Attractive performance bonuses

Career growth opportunities

Work equipment provided

Job summary

A leading payment solutions company is seeking a French-speaking Client Service Representative to manage client accounts on-site in Lisbon. The role involves supporting business customers with payment processing issues and ensuring excellent service. Candidates must be fluent in French and possess an advanced level of English. The compensation includes a gross monthly wage of €900 across 14 months plus bonuses and benefits. A relocation package is available for eligible candidates.

Qualifications

• Fluent in French and advanced level of English (C1 or higher).
• Customer service experience is beneficial but not mandatory.
• Highly motivated newcomers are encouraged to apply.

Responsibilities

• Manage client accounts for payment solutions.
• Act as primary contact for business customers regarding payment processing.
• Document all interactions accurately.

Job description

French-Speaking Client Service Representative for Payment Systems (Lisbon)

Job Openings French-Speaking Client Service Representative for Payment Systems (Lisbon)

About the job French-Speaking Client Service Representative for Payment Systems (Lisbon)

We are hiring a dedicated French-speaking Support Specialist to manage client accounts for our payment solutions division, based on-site in Lisbon, Portugal.

This role involves acting as the primary point of contact for business customers, resolving their issues related to payment processing, account operations, and technical difficulties through various channels (phone, email, chat). A high level of service and accurate documentation of all interactions is essential. You will be part of a rotational schedule covering 24 hours a day, 7 days a week (Monday through Sunday), providing critical, timely support.

Start Date: The position is scheduled to begin on January 8th, 2026.

Essential Requirements: You must possess fluent French and an advanced level of English (C1 or higher). While previous experience in customer service or payments is beneficial, it is not mandatory—we encourage highly motivated newcomers to apply.

Compensation & Benefits: The salary package includes a gross monthly wage of €900 x 14 months, plus attractive performance bonuses, a meal allowance, and comprehensive health insurance. We are committed to fostering career growth and providing all necessary work equipment.

Eligibility: Applicants must legally be able to work in the EU, confirmed by possessing either EU Citizenship, a Refugee Card, or a Residency Card valid for more than one year.

A relocation package is available for candidates needing assistance with moving to Lisbon; specific details will be shared during the later stages of the recruitment process.