French-Speaking Banking Customer Advisor (On-site)

Cross Border Talents; Lisboa; On-site; EUR 12,000 - 18,000; Full time

Benefits offered by this job

Daily meal allowance (€7.63 per worked

Daily meal allowance (€7.63 per worked

Job summary

Cross Border Talents is hiring French-speaking Customer Advisors to join on-site teams in Braga and Aveiro, Portugal. You will handle customer inquiries about credit products, assess financing requests, and offer tailored financial solutions for a major international financial brand.

Ideal candidates are native or near-native French speakers with a sales mindset and experience in contact centers or customer service.

Qualifications

• Native or C2-level proficiency in French.
• Previous experience in sales or a strong sales aptitude/commercial mindset.
• Previous contact center or customer service experience is a strong advantage.
• Excellent communication, active listening and problem-solving skills.
• Resilience, adaptability, and ability to work under pressure in a team environment.

Responsibilities

• Handle inbound inquiries by phone regarding existing credit products and new financing requests.
• Assess customer needs, provide reassurance, and recommend tailored financing solutions.
• Maximize inbound and outbound interactions by identifying and developing commercial opportunities.
• Build and maintain strong, long-term customer relationships following strict standards of excellence.
• Manage customer accounts and documentation with high accuracy, integrity, and confidentiality.

Skills

French language

Sales aptitude

Customer service

Job description

Cross Border Talents is hiring French-speaking Customer Advisors to join on-site teams in Braga and Aveiro, Portugal. You will handle customer inquiries about credit products, assess financing requests, and offer tailored financial solutions for a major international financial brand.

Ideal candidates are native or near-native French speakers with a sales mindset and experience in contact centers or customer service.