French-Speaking Banking Advisor (On-site Portugal)

Cross Border Talents; Porto; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Daily Meal Allowance

Comprehensive training

Stable local employment

Job summary

Cross Border Talents is seeking a fluent French-speaking Customer Advisor to join on-site teams in Braga and Aveiro, Portugal. You will handle inquiries about credit products, assess financing requests, and offer tailored financial solutions for a major international financial brand.

The role emphasizes strong communication, problem solving, and the ability to build lasting customer relationships within a dynamic banking environment.

Qualifications

• Must have native-level or near-native French (C2)
• Experience in sales or strong sales aptitude
• Contact center or customer service experience is a plus
• Excellent communication, active listening, and problem-solving skills
• Resilience and ability to work under pressure in a team environment

Responsibilities

• Handle inbound inquiries by phone regarding credit products and financing requests
• Assess customer needs and recommend tailored financing solutions
• Identify and develop commercial opportunities through interactions
• Build and maintain strong customer relationships with high standards of excellence
• Manage customer accounts and documentation with accuracy and confidentiality

Skills

French language

Sales experience

Customer service

Job description

Cross Border Talents is seeking a fluent French-speaking Customer Advisor to join on-site teams in Braga and Aveiro, Portugal. You will handle inquiries about credit products, assess financing requests, and offer tailored financial solutions for a major international financial brand.

The role emphasizes strong communication, problem solving, and the ability to build lasting customer relationships within a dynamic banking environment.