French-Speaking B2B SaaS Account Manager

Emotion

Lisboa

On-site

EUR 42,000 - 66,000

Full time

3 days ago

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Benefits offered by this job

Fridays off

Your birthday off

Private healthcare

Volunteer days

Team lunches

Referral bonus

Job summary

Emotion Mobility is seeking an Account Manager in Lisbon to serve as the primary liaison between our clients and internal teams, nurturing relationships and driving revenue growth. You will coordinate with Tier II/III customers, gather insights, and relay requests to the product team, reporting to the Global Commercial Director.

You will identify upsell opportunities, manage renewals, and coordinate with product, sales, and customer success to ensure customer satisfaction and successful

Qualifications

3 years of experience in an Account role with B2B clients (mandatory).
Previous experience in Tech/Startup or in the Car Rental industry (mandatory).
Professional proficiency in French (mandatory: at least B2).
Proficiency in CRM software and Jira/Confluence would be a strong plus.

Responsibilities

Act as the primary point of contact for Tier II/III customers, coordinating regular meetings to nurture relationships and provide a 360º overview of their relationship with us.
Prepare meeting agendas and materials for client follow-up.
Gather information on the client's business strategy to align our product portfolio and inform product development.

Skills

Account management

B2B sales

French proficiency

CRM software

Jira

Confluence

Upselling

Negotiation

Tools

CRM software

Jira

Confluence

Job description

You will identify upsell opportunities, manage renewals, and coordinate with product, sales, and customer success to ensure customer satisfaction and successful

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