French-Speaking Application Support Specialist

KCS iT; Portugal; Híbrido; EUR 32 000 - 52 000; Tempo integral

Resumo da oferta

KCS IT in Lisbon is seeking an amazing Mid-Level IT Support professional to join our flexible teams. The ideal candidate brings hands-on experience in application support, strong Linux and Windows knowledge, and a proactive approach to incident management.

You will work with multiple clients across sectors, operate in Agile/DevOps environments, and have opportunities for training and certification, in hybrid projects across Benelux. Fluency in French is mandatory.

Qualificações

• Proven experience in Application Support or a similar role.
• Strong knowledge of Linux and Windows operating systems.
• Experience with monitoring, troubleshooting, and incident management.
• Familiarity with cloud platforms (AWS, Azure, or GCP).
• Basic understanding of networking, APIs, and middleware.
• Good scripting skills (Bash, PowerShell, or Python).
• Experience working with ITSM tools and Agile/DevOps environments.
• Strong analytical and problem-solving skills.
• Fluency in French (mandatory).

Responsabilidades

• Monitor and support business-critical applications.
• Investigate, troubleshoot, and resolve incidents and service requests.
• Ensure application availability, stability, and performance.
• Collaborate with development, infrastructure, and business teams.
• Participate in root cause analysis and continuous improvement initiatives.
• Support deployment and release activities.
• Maintain technical and operational documentation.
• Contribute to process optimization and automation.

Conhecimentos

Proven application support experience

Linux and Windows proficiency

Monitoring, troubleshooting, incident

Cloud platforms (AWS/Azure/GCP)

Networking, APIs, middleware

Scripting (Bash, PowerShell, Python)

ITSM tools & Agile/DevOps

Analytical & problem-solving

French language (mandatory)

Ferramentas

Dynatrace

Grafana

Zabbix

Splunk

Docker

Kubernetes

Descrição da oferta de emprego

KCS IT in Lisbon is seeking an amazing Mid-Level IT Support professional to join our flexible teams. The ideal candidate brings hands-on experience in application support, strong Linux and Windows knowledge, and a proactive approach to incident management.

You will work with multiple clients across sectors, operate in Agile/DevOps environments, and have opportunities for training and certification, in hybrid projects across Benelux. Fluency in French is mandatory.