French Customer Support Specialist - Multilingual Services, Porto

Besthire; Porto; Presencial; EUR 18 000 - 24 000; Tempo integral

Resumo da oferta

Besthire seeks a French-speaking Customer Service Advisor to join its Multilingual Services team in Porto, Portugal. You will handle customer queries in a multilingual contact centre environment on-site, starting 20/Aug/26, with full training provided.

Applicants should communicate confidently in French and English, bringing sales and digital skills as a plus. You'll be supported by structured onboarding, coaching, and clear growth paths within a diverse team.

Qualificações

• Excellent French communication skills.
• Comfortable with English on a daily basis.
• Experience in customer service is a plus, training provided.
• Ability to work in a multilingual environment.

Responsabilidades

• Respond to customer enquiries across multiple channels.
• Document each case accurately and thoroughly.
• Flag anything unusual to a supervisor.
• Engage in onboarding and ongoing coaching as part of training.
• Contribute to growth within a supportive, multicultural team.

Conhecimentos

French fluency

English fluency

Customer service

Multilingual communication

Sales skills

Digital skills

Descrição da oferta de emprego

We're hiring a French-speaking Customer Service Advisor to join a Multilingual Services team in Porto, Portugal.

You'll handle customer queries in a multilingual contact centre environment.

Work model: On-Site.

Start date: 20/Aug/26.

Sales skills, digital skills a plus.

Your daily tasks will include responding to customer enquiries across multiple channels, documenting each case accurately, and flagging anything unusual to a supervisor.

We're looking for candidates who communicate confidently in French and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

You'll receive structured onboarding, ongoing coaching, and clear opportunities to grow within a supportive, multicultural team.

Full training and career development support provided.

This is a great opportunity to build a career in customer experience with a supportive, multilingual team and clear paths for growth.