French Customer Support Specialist — Growth & Bonuses

LetsDo Solutions; Lisboa; Presencial; EUR 17 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Performance-based bonuses

Health coverage

Career development

Resumo da oferta

LetsDo Solutions is seeking a French-speaking Customer Service Representative in Lisbon to be the first point of contact for clients, delivering friendly, professional support. You will resolve inquiries across phone, email, and chat and guide customers through products and troubleshooting steps.

The role requires strong English communication and a customer-first mindset. You will grow with ongoing training, performance bonuses, and opportunities for career development in a dynamic team.

Qualificações

• 1+ years in customer service or client-facing role
• Excellent written and spoken English
• Strong problem-solving and customer-first mindset
• Ability to multitask and work under pressure

Responsabilidades

• Respond to customer inquiries via phone, email, and chat with professionalism and empathy
• Resolve issues promptly, ensuring each interaction ends with a satisfied customer
• Guide clients through products, services, and troubleshooting steps
• Manage account updates, orders, and service modifications
• Collaborate with internal teams to handle complex cases efficiently
• Keep accurate records of all customer interactions in CRM systems

Conhecimentos

English communication

Customer service

Customer focus

Multitasking under pressure

Ferramentas

CRM systems

Descrição da oferta de emprego

LetsDo Solutions is seeking a French-speaking Customer Service Representative in Lisbon to be the first point of contact for clients, delivering friendly, professional support. You will resolve inquiries across phone, email, and chat and guide customers through products and troubleshooting steps.

The role requires strong English communication and a customer-first mindset. You will grow with ongoing training, performance bonuses, and opportunities for career development in a dynamic team.