French-Speaking Customer Specialist - Growth & Impact

Nomadify; Lisboa; Presencial; EUR 30 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary package

Performance bonus

Structured onboarding

Career development opportunities

Relocation support available

Signing bonus up to 2500 EUR

Resumo da oferta

A growing customer service company in Lisbon is seeking a French-speaking customer support specialist to assist clients through phone, email, and chat. The role includes providing professional service in line with SLAs and resolving inquiries effectively. Successful candidates should have strong communication skills and prior experience in customer-facing roles. The company offers a competitive salary package, performance bonuses, and support for career development. Joining this multicultural team promises stable employment and opportunities for growth.

Qualificações

• Native or near-native fluency in French for customer interactions.
• Good command of English for internal communication.
• Previous experience in customer service or contact center roles preferred.

Responsabilidades

• Serve as the primary point of contact for French-speaking customers.
• Provide timely and accurate support per service level agreements.
• Document customer interactions within CRM systems.

Conhecimentos

Fluency in French

Good command of English

Customer service experience

Strong problem-solving skills

Communication skills

Descrição da oferta de emprego

A growing customer service company in Lisbon is seeking a French-speaking customer support specialist to assist clients through phone, email, and chat. The role includes providing professional service in line with SLAs and resolving inquiries effectively. Successful candidates should have strong communication skills and prior experience in customer-facing roles. The company offers a competitive salary package, performance bonuses, and support for career development. Joining this multicultural team promises stable employment and opportunities for growth.