French Customer Support in Lisbon - 3000 Euros Signing Bonus

Cross Border Talents; Lisboa; Presencial; EUR 28 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive compensation

Performance bonus

Meal allowance

Transportation support

Relocation package

Resumo da oferta

A customer service company in Lisbon is seeking a French Customer Support Specialist to provide outstanding assistance across multiple channels. Candidates should be fluent in French and have a strong desire to learn. This role offers competitive compensation and additional benefits like performance bonuses and meal allowances.

Qualificações

• 0-1 year of experience in customer support.
• Eager to learn and grow.

Responsabilidades

• Deliver prompt, high-quality support via phone, email, chat, and social platforms.
• Assist users with tasks such as setting up accounts and troubleshooting tech problems.
• Respond to inquiries with accuracy and urgency, keeping customer needs in focus.
• Build trust through clear communication.

Conhecimentos

Fluent in French (C2 level)

Strong leadership skills

Analytical skills

Communication skills

Descrição da oferta de emprego

French Customer Support in Lisbon - 3000 Euros Signing Bonus

Job Openings French Customer Support in Lisbon - 3000 Euros Signing Bonus

About the job French Customer Support in Lisbon - 3000 Euros Signing Bonus

We're looking for a motivated and customer-focused Customer Support Specialist to join our vibrant and fast-paced team. If you're quick to adapt, thrive in high-energy environments, and enjoy making a real difference for people, this could be the ideal role for you!

Role Overview:

As a Customer Support Specialist, you’ll be the first point of contact for customers, providing top-notch assistance across various channels. Your clear communication and problem-solving mindset will ensure a smooth and satisfying experience for every user.

Key Responsibilities:

• Deliver prompt, high-quality support via phone, email, chat, and social platforms
• Assist users with tasks such as setting up accounts, resolving login and identity issues, managing transactions, and troubleshooting tech problems
• Approach every interaction with empathy, professionalism, and a solutions-driven attitude
• Respond to inquiries with accuracy and urgency, always keeping the customer’s needs in focus
• Build trust and rapport through thoughtful, clear communication
• Follow internal workflows and best practices while ensuring excellent service standards
• Share feedback to help improve support processes and elevate overall user experience

Requirements:

• Fluent in French (C2 level)
• EU Citizenship or Portuguese Residency Card
• 0-1 year of experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow

Why Join Us:

• Attractive Salary:Competitive compensation that values your skills
• Performance Bonus:Recognizing your achievements
• Meal Allowance:Covering your daily meals
• Transportation Support:Assisting with commuting costs
• Relocation Package: Assistance to make your move smooth and stress-free
• Onsite Work:Engage and grow in a collaborative office environment

Ready to take the next step?Apply today and be part of a team that values innovation and excellence!