French Customer Specialist - Lisbon (Signing Bonus)

Cross Border Talents; Oeiras; On-site; EUR 22,320 - 33,480; Full time

Benefits offered by this job

Competitive compensation

Performance Bonus

Meal Allowance

Transportation Support

Relocation Package

Onsite Work

Job summary

A dynamic customer support company is seeking a French Customer Specialist in Lisbon. The role involves providing excellent customer support through various channels and requires fluency in French. Candidates should have a strong commitment to customer service and a passion for helping others. Join the team for competitive compensation and various perks including a signing bonus.

Qualifications

• 0-1 year of experience in customer support.
• Eagerness to learn and grow.

Responsibilities

• Deliver prompt, high-quality support via phone, email, chat, and social platforms.
• Assist users with tasks such as setting up accounts and troubleshooting tech problems.
• Build trust and rapport through thoughtful, clear communication.

Skills

Fluent in French (C2 level)

Strong leadership skills

Analytical skills

Communication skills

Job description

French Customer Specialist in Lisbon - 3000 Euros Signing Bonus

Job Openings French Customer Specialist in Lisbon - 3000 Euros Signing Bonus

About the job French Customer Specialist in Lisbon - 3000 Euros Signing Bonus

We're looking for a motivated and customer-focused Customer Support Specialist to join our vibrant and fast-paced team. If you're quick to adapt, thrive in high-energy environments, and enjoy making a real difference for people, this could be the ideal role for you!

Role Overview:

As a Customer Support Specialist, you’ll be the first point of contact for customers, providing top-notch assistance across various channels. Your clear communication and problem-solving mindset will ensure a smooth and satisfying experience for every user.

Key Responsibilities:

• Deliver prompt, high-quality support via phone, email, chat, and social platforms

Assist users with tasks such as setting up accounts, resolving login and identity issues, managing transactions, and troubleshooting tech problems

Approach every interaction with empathy, professionalism, and a solutions-driven attitude

Respond to inquiries with accuracy and urgency, always keeping the customer’s needs in focus

Build trust and rapport through thoughtful, clear communication

Follow internal workflows and best practices while ensuring excellent service standards

Share feedback to help improve support processes and elevate overall user experience

Requirements:

• Fluent in French (C2 level)
• EU Citizenship or Portuguese Residency Card
• 0-1 year of experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow

Why Join Us:

• Attractive Salary:Competitive compensation that values your skills
• Performance Bonus:Recognizing your achievements
• Meal Allowance:Covering your daily meals
• Transportation Support:Assisting with commuting costs
• Relocation Package: Assistance to make your move smooth and stress-free
• Onsite Work:Engage and grow in a collaborative office environment

Ready to take the next step?Apply today and be part of a team that values innovation and excellence!