French Customer Service Agents

Savior Artigos Texteis Lda; Lisboa; Presencial; EUR 18 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Training provided

International environment

Competitive salary

Resumo da oferta

Savior Artigos Texteis Lda in Lisbon, Portugal, seeks a French-speaking Customer Service Representative to join our international team. You will assist customers via phone, email, or chat, ensuring a positive experience and quick issue resolution.

Relocation support is provided, including flight and temporary housing arrangements. The role requires native or fluent French and strong communication skills, with English at least B1+. Training and ongoing support are offered.

Qualificações

• Native or fluent in French.
• English proficiency B1+ or higher.
• EU passport or eligibility to work in Portugal.
• Excellent communication and problem-solving skills.
• Previous customer service experience is a plus.

Responsabilidades

• Handle customer inquiries in French (and occasionally in English).
• Provide accurate information about products and services.
• Resolve customer issues efficiently and professionally.
• Maintain a friendly, empathetic, and professional attitude.
• Collaborate with internal teams to improve customer satisfaction.

Conhecimentos

French fluency

English level B1+

Strong communication

Problem solving

Customer service

Descrição da oferta de emprego

French Customer Service Representative – Lisbon (Relocation Support Offered)

Location: Lisbon, Portugal – Relocation support provided

Job Description

We are looking for a French-speaking Customer Service Representative to join our international team in Lisbon.

You will provide high-quality support to customers via phone, email, or chat, ensuring a positive customer experience.

Responsibilities

• Handle customer inquiries in French (and occasionally in English)
• Provide accurate information about products and services
• Resolve customer issues efficiently and professionally
• Maintain a friendly, empathetic, and professional attitude
• Collaborate with internal teams to improve customer satisfaction

Requirements

• Native or fluent in French
• Good level of English (B1+ or higher)
• Strong communication and problem-solving skills
• Previous customer service experience is a plus
• EU passport or eligibility to work in Portugal

Benefits

• Competitive salary
• Paid training and ongoing support
• Relocation support (flight, temporary accommodation, administrative assistance)
• Dynamic, international, and supportive work environment