French-Speaking Customer Support Role – Lisbon, Portugal (Relocation Package)

Nordicrecruiters; Lisboa; Presencial; EUR 21 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation package

Full training and onboarding

Career development

Resumo da oferta

Nordicrecruiters in Lisbon is seeking a French-speaking Customer Support Specialist to join an international team. You will be the first point of contact for French-speaking customers, delivering high-quality support across channels and contributing to a positive customer experience.

The role offers full training, a relocation package to Lisbon, and opportunities for career development within a modern, international environment.

Qualificações

• Native or fluent French speaker.
• Good level of English for internal communication.
• Strong communication and interpersonal skills.
• Customer-oriented mindset with attention to detail.
• Ability to work effectively in an international environment.

Responsabilidades

• Handle customer inquiries in French via phone, email, and chat.
• Provide accurate, professional, and customer-focused solutions.
• Ensure high levels of customer satisfaction through clear communication and problem-solving.
• Document interactions accurately in internal systems.
• Work closely with international team members to improve service quality.

Conhecimentos

French speaking

English communication

Customer focus

Interpersonal skills

Attention to detail

Descrição da oferta de emprego

Are you a fluent French speaker looking to take your career abroad while enjoying life in one of Europes most vibrant and sun-filled cities? We are looking for a French-Speaking Customer Support Specialist to join an international team based in Lisbon.

This is an exciting opportunity to grow professionally while experiencing an exceptional lifestyle by the Atlantic coast.

Why Lisbon?

Lisbon is a city that blends tradition and innovation effortlessly. With its mild climate, stunning viewpoints, historic neighborhoods, thriving café culture, and close proximity to beautiful beaches, Lisbon offers an outstanding quality of life. Its a welcoming, international city where career opportunities and lifestyle go hand in hand.

Your Role:

As a Customer Support Specialist, you will be the first point of contact for French-speaking customers, delivering high-quality support and ensuring a positive and seamless customer experience across different channels.

Key Responsibilities:

• Handle customer inquiries in French via phone, email, and chat
• Provide accurate, professional, and customer-focused solutions
• Ensure high levels of customer satisfaction through clear communication and problem-solving
• Document interactions accurately in internal systems
• Work closely with international team members to improve service quality

What Were Looking For:

• Native or fluent French speaker
• Good level of English for internal communication
• Strong communication and interpersonal skills
• Customer-oriented mindset with attention to detail
• Ability to work effectively in a fast-paced, international environment
• Previous customer support experience is a plus, but not required

What We Offer:

• Competitive salary and benefits package
• Relocation package to support your move to Lisbon
• Modern, international working environment
• Full training and structured onboarding
• Career development and growth opportunities
• The chance to live and work in one of Europes most attractive capital cities

If you're ready to build your career while enjoying life in a vibrant, coastal city with year-round sunshine, this is your next step.