French Customer Care Advisor in Lisbon (2000 Euros Welcome Bonus)

Cross Border Talents; Lisboa; On-site; EUR 17,000 - 23,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Meal allowance

Transportation support

Relocation package

Onsite work

Job summary

Cross Border Talents in Lisbon is seeking a French Customer Care Advisor to join our energetic team. You’ll deliver support across phone, chat, email, and social media, while helping customers with accounts and technical issues.

The ideal candidate speaks French at C2 level, has 0–1 year in customer support, and is eager to learn. This onsite role offers a €2000 welcome bonus and relocation support.

Qualifications

• Fluent in French (C2 level).
• EU Citizenship or Portuguese Residency Card.
• 0-1 year experience in customer support.
• Strong leadership, analytical, and communication skills.
• Eagerness to learn and grow.

Responsibilities

• Deliver outstanding support across phone, chat, email, and social media
• Assist customers with account setup, verification, logins, financial transactions, and technical issues
• Act as a trusted advisor, ensuring every interaction is positive and professional
• Respond to customer inquiries promptly and with care
• Build strong customer relationships through clear and effective communication
• Maintain service quality while following internal policies
• Share ideas to improve processes and enhance the customer experience

Skills

French language (C2)

Job description

French Customer Care Advisor in Lisbon (2000 Euros Welcome Bonus)

Job Openings French Customer Care Advisor in Lisbon (2000 Euros Welcome Bonus)

About the job French Customer Care Advisor in Lisbon (2000 Euros Welcome Bonus)

Elevate Your Career with Us!

We’re looking for a motivated and customer-oriented Customer Support Specialist to become part of our dynamic team. If you thrive in a fast-moving environment, adapt easily to change, and love helping people, this role is made for you!

Role Overview:

We’re looking for a proactive and customer-focused Customer Support Specialist to join our innovative team. If you thrive in fast-paced environments, adapt easily to change, and love helping people, this is your chance to shine!

Key Responsibilities:

• Deliver outstanding support across phone, chat, email, and social media
• Assist customers with account setup, verification, logins, financial transactions, and technical issues
• Act as a trusted advisor, ensuring every interaction is positive and professional
• Respond to customer inquiries promptly and with care
• Build strong customer relationships through clear and effective communication
• Maintain service quality while following internal policies
• Share ideas to improve processes and enhance the customer experience

Requirements:

• Fluent in French (C2 level)
• EU Citizenship or Portuguese Residency Card
• 0-1 year experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow

Why Join Us:

• Attractive Salary:Competitive compensation that values your skills
• Performance Bonus:Recognizing your achievements
• Meal Allowance:Covering your daily meals
• Transportation Support:Assisting with commuting costs
• Relocation Package: Assistance to make your move smooth and stress-free
• Onsite Work:Engage and grow in a collaborative office environment