French Client Success Specialist – Onsite in Aveiro

Cross Border Talents; Aveiro; Presencial; EUR 13 000 - 20 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal Allowance

Transportation Allowance

Resumo da oferta

Cross Border Talents in Aveiro, Portugal, seeks a French Client Services Specialist to handle customer inquiries across phone, chat, email and social media. You will resolve account, technical, and financial issues while delivering expert guidance and maintaining strong customer relationships.

The role requires fluent French (C2), EU citizenship or Portuguese residency, and 0–1 year in customer support. Attractive salary with meal and transportation allowances accompanies an onsite work setup.

Qualificações

• Fluent in French (C2) is required.
• 0–1 year of customer support experience.
• Strong communication and analytical abilities.

Responsabilidades

• Provide support via phone, chat, email, and social media.
• Handle account setup, verification, login, and basic financial issues.
• Act as trusted advisor to customers in sports industry.
• Respond promptly to inquiries, complaints, and feedback.
• Maintain high service standards and suggest process improvements.

Conhecimentos

French fluency (C2)

Customer support

Communication skills

Analytical skills

Descrição da oferta de emprego

Cross Border Talents in Aveiro, Portugal, seeks a French Client Services Specialist to handle customer inquiries across phone, chat, email and social media. You will resolve account, technical, and financial issues while delivering expert guidance and maintaining strong customer relationships.

The role requires fluent French (C2), EU citizenship or Portuguese residency, and 0–1 year in customer support. Attractive salary with meal and transportation allowances accompanies an onsite work setup.