Flemish-Speaking Customer Advisor (Hybrid, Lisbon)

Ignite; Lisboa; Hybrid; EUR 19,000 - 23,000; Full time

Benefits offered by this job

Fully paid training

Hybrid work model

Relocation support

Job summary

Ignite in Lisbon seeks a Customer Support Advisor fluent in Flemish to join our international team. This full-time role offers a versatile hybrid schedule with 2–3 remote days weekly and on-site collaboration in our Lisbon center.

No prior experience is required, as we provide complete, fully compensated training to launch your career. You will assist Flemish customers via phone, email, and live chat, guiding them through product questions, deliveries, and warranty processes while maintaining a

Qualifications

• Native or near-native Flemish with professional English (B2+) for training and communications.
• Outstanding spoken and written communication.
• Comfortable using CRM software and standard office tools.

Responsibilities

• Handle inbound Flemish customer inquiries via phone, email, and live chat.
• Troubleshoot product usage questions, deliveries, and warranty claims.
• Record and track service tickets in the CRM with precise notes.
• Maintain high customer satisfaction through empathetic, clear communication.
• Collaborate with supervisors and teammates online and on-site.

Skills

Flemish fluency

English (B2+)

Communication skills

Tech-savvy

Adaptability

Tools

CRM software

MS Office

Job description

Ignite in Lisbon seeks a Customer Support Advisor fluent in Flemish to join our international team. This full-time role offers a versatile hybrid schedule with 2–3 remote days weekly and on-site collaboration in our Lisbon center.

No prior experience is required, as we provide complete, fully compensated training to launch your career. You will assist Flemish customers via phone, email, and live chat, guiding them through product questions, deliveries, and warranty processes while maintaining a