Flemish, English-speaking Customer Care & Recall Agent

Cross Border Talents; Lisboa; Vor Ort; EUR 18.000 - 24.000; Vollzeit

Benefits dieser Stelle

Performance bonus

Language bonus

Fixed shifts

Zusammenfassung

Cross Border Talents in Lisbon is seeking a Customer Care & Recall Agent to provide essential customer and recall support on-site. You will handle cases and ensure customer satisfaction using Flemish and English.

Applicants must be based in Lisbon, Portugal, or willing to relocate independently. Working hours are 08:00–17:00 with fixed shifts; the role offers a performance bonus and a language bonus, reflecting the company’s commitment to reliability and growth.

Qualifikationen

• Fluent/native-level proficiency in Flemish and English.
• Based in Lisbon, Portugal, or willing to relocate independently.
• On-site role in Lisbon.

Aufgaben

• Provide comprehensive customer support.
• Handle recall support inquiries.
• Manage customer cases effectively.

Kenntnisse

Flemish

English

Jobbeschreibung

About the location

Lisbon, the capital city of Portugal, is a vibrant cultural and economic hub in Western Europe, known for its historic charm and modern amenities.

About the position

Join our client as a Customer Care & Recall Agent in Lisbon. This on-site role involves providing essential customer and recall support, managing cases, and ensuring customer satisfaction, utilizing your Flemish and English language skills.

Additional information

• Opportunity to earn a performance bonus of 100.00€.
• Receive a language bonus of 150.00€.
• Enjoy the stability of fixed shifts.
• Working Hours & Schedule: Hours: 08:00 to 17:00 (Lisbon time)

Requirements

• Fluent/native-level proficiency in Flemish.
• Fluent/native-level proficiency in English.
• Must be based in Lisbon, Portugal, or able to relocate independently without company support.

Responsibilities

• Provide comprehensive customer support.
• Handle recall support inquiries.
• Manage customer cases effectively.